Where Power Sits, and Whether It Can Be Questioned

Kara Nicholls

Culture forms part of an organisation’s oversight responsibilities.

This includes understanding where power and influence sit and how they are used, because the distribution of power can shape outcomes, particularly when incentives, intent and expected behaviour are not aligned.

Power and influence are not the same. Formal power is structural and can often be read from an organisation chart, while influence is relational and informational: who is listened to, who holds important knowledge and who decides when it is shared. Influence is harder to see and can often be more consequential.

Misjudgements, blind spots and intentions that drift are part of organisational life. They can become opportunities for people and organisations to learn and adapt, and they can occur even in well-run organisations.

What tends to decide whether an ordinary misjudgement becomes something more serious is the distribution of power, the intent with which it is used, and whether it can be challenged.

The same decision can produce very different outcomes depending on who holds power and how they intend to use it. This is the relationship The PowerIntent Framework® was created to consider. It helps those responsible for governance consider whether people can genuinely question decisions. When respectful challenge is embedded and can be exercised without fear of reprisal, decisions can be discussed, reconsidered and changed before their consequences become difficult to absorb.

Where power is concentrated, and challenge is muted, the same decision, process or behaviour runs unchecked until it is no longer small or able to be absorbed. Poor behaviour becomes accepted, and the power imbalance tends to produce poor outcomes.

Power is neutral. The absence of accountability is not.

Concentrated power is not, in itself, a problem. Power is a neutral mechanism. It is influence, intent and accountability that determine its impact.

A concentration of power, held with the right conditions around it, does not lead to poor outcomes. Those conditions are a real capacity for challenge, information that reaches those charged with governance unfiltered, and accountability that applies equally across the organisation, including to those who hold the most power. It is the absence of those conditions that produces poor outcomes.

Four conditions shape the outcome

Culture. Governance. Incentives. Accountability.

These four conditions work together rather than in isolation. When they are present in name only, the result may be compliance without meaningful oversight. When they are working in practice, decisions, behaviours and outcomes can be examined and tested.

The PowerIntent Framework® helps organisations examine how these four conditions interact, identify where greater visibility is needed and create the conditions for better outcomes.